It’s been a busy week for the popular salon chain Sisu, which has seen its revenues fall by as much as 50% in a matter of days, as it struggles to cope with a string of scandals that have rocked its operations.
In the wake of the revelations that the owners of a private island resort were paid by a company that was linked to the family of former president Ilham Aliyev, the chain has been rocked by an unprecedented wave of criticism, including a scathing report from the US Department of Justice, which found that some of its employees had been paid to promote a product.
It has also been forced to shut down three of its shops, including the one at which customers had been waiting for their hair to be cut.
But in an interview with Business Insider, Sisu CEO Chris McBride revealed that the chain’s problems were far from the only problem it faces.
“We’ve got a lot of people who are very frustrated with what’s happened and are angry at the way it has been handled by the board and management,” he said.
It’s the first time we’ve had that type of problem, and the first it’s been brought to our attention.” “
But I think we’re all in agreement that it’s very disappointing.
It’s the first time we’ve had that type of problem, and the first it’s been brought to our attention.”
It is unclear what caused the problems at Sisu.
The chain posted a statement on its website on Tuesday morning, stating that the board had been “working hard to repair the situation” and “support the board’s ongoing efforts to move forward with business”.
“We know our team has been working tirelessly on this, and we know it is our responsibility to ensure that everything is done as quickly as possible,” it added.
In a further statement posted on its Facebook page on Wednesday morning, the company blamed “a few individuals” for the problems, and said that the company would be “working closely with regulators to address any issues that may arise”.
But on Thursday, the board also announced that it had received an independent report from an outside audit firm, which it said “confirmed that the Sisu Board of Directors has been and will continue to be in full compliance with all applicable laws and regulations”.
But McBride said that he had not seen the report and did not know how it arrived at the conclusion that the directors had been involved in any wrongdoing.
“If the Board of Governors were to come forward with some information and they were not, it would be great news,” he told Business Insider.
“They’d be able to say ‘We’re in compliance with the laws and rules of the country, and you know, we were in compliance, and I have no idea why that’s not the case, so we’re not in compliance’.” The company has also faced an unprecedented backlash from the public, with more than 1.5 million comments poured into the company’s Facebook page in just the past 24 hours.
“The Sisu board has been in turmoil for quite some time,” said one commenter.
“I think that it should be in crisis.”
“We have been receiving hundreds of calls, emails, and messages about our decision to close the Sulu store,” McBride told Business, adding that the comments had been very constructive.
“When we had those discussions, it was all about our customers and their needs.
They wanted to know why we’re closing the Sisu store and what the company had done to make it work, but also what we would do to ensure they got their hair cut there.”
McBride did not offer further details about the report, but told Business that it would have “more to say on that later”.
“It was a little bit of a surprise to us, but I don’t think it’s a huge surprise to the public,” he added.
McBride, however, said that it was not a “huge surprise” to the people he spoke to who had had their hair pulled.
“To our employees, we’re in total compliance, all the time, and they know that, and that’s why they’re doing this work,” he explained.
“So we just take it as it comes.”
Business Insider asked Sisu if it would address the criticism that its business model was being unfairly attacked, but the company did not respond.
It did, however in an email, confirm that it “has received an audit from an independent audit firm”.
McBride also told Business the company was “currently in discussions with the Australian Competition and Consumer Commission [ACCC] regarding whether or not we should change our business model and how we would deal with this”.
However, McBride confirmed that the review did not involve the company itself.
“There was no formal review,” he admitted.
“That was conducted by an outside company and we are confident that the outcome of that was a good one.”
The Australian Competition &